User's Guide

SellerBuddycare Corporation | Buddycare

Chief Operations
OfficerXXXXXXXX



Location9-15, Nayama-cho, Kagoshima City, Kagoshima Prefecture,
892-0821

(in mark MEIZAN, an industry creation center operated by Kagoshima City)

Telephone
numberXXXX-XXXX-XXXX

Email
addressXXXXXX@XXXX.

comNecessary charges other than the price of the product

.


Bank transfer fee for purchases made by bank transfer.
Shipping fee: 198 yen per package nationwide when purchasing supplements (*The package will be sent by post.)













































In
















































principle,
the application is valid for
5 days after order confirmation (automatic email sent to confirm order receipt).


We
do not accept any exchanges or returns for
defective
voice calls or completely made-to-order data products
.
Only in the case of obvious defects such as incorrect recipe content or corrupted data, we will respond by creating an additional recipe.
If only supplements are defective, we will replace them.

There






























































is









































































no limit to the
quantity of products sold





























































.


About the recipe, we
will send you
the recipe by
e-mail because it is a data product
.
We will send you the recipe within 3 business days after our veterinarian confirms the order sheet.
This does not apply to cases where it is necessary to contact the food manufacturer. (It takes about 10 days depending on the response time of the food manufacturer.)

Supplements will be
shipped within 2 business days and posted to your mailbox
.


Payment
methodCredit card payment, bank

transferPayment
deadlineFor bank trans



fers



,
please transfer the funds to our designated account within 5 days of the order date
.
Please place your order again.

Return policyWe
do not accept any exchanges or returns
for
voice or data
products.
We will create additional recipes only in the case of obvious defects such as incorrect recipes or corrupted data.

If you wish to change the date and time of your phone consultation, please send us an email (XXXXX@XXXX.com) at least 48 hours prior to the scheduled date and time, and provide us with 3 possible dates and times for the change.
We will reply to you by e-mail to set up a new appointment date and time.
Supplements may be returned within 2 weeks of purchase as long as they are unopened.

Return shipping charges
and
recipesNo shipping charges will be applied for data products

.


For supplements,
shipping costs are the responsibility of the customer
.



What is
the
recommended browser environment?

Customer Support

https://XXXXXXXXXXXX.com/contact10:00~17:00

(Monday~Friday)

Closed: Saturdays, Sundays, and national holidays
*Purchases made through this site are mail order (Internet shopping), so the cooling-off period does not apply.