We would like to inform you that you can now change the delivery frequency (delivery cycle).

Buddy FOOD suggests the best delivery cycle based on the results of the free food assessment, but we have received requests to change the "delivery cycle" because some dogs eat more, some eat less, and there are individual differences.

In the "My Dog Information" section in the middle of "My Page," there is a column titled "Current Plan.
Click on the plan you are currently subscribing to (e.g., "3 plans-24" / "Chicken x Pork x Mackerel"), and you will be taken to a page where you can change the "delivery cycle".
The delivery cycle can be changed from a minimum of 11 days to a maximum of 30 days.

Whether you would like to switch to Buddy FOOD more slowly, or you would like your food to be delivered sooner, please adjust the delivery cycle to suit your family's situation.

If you have any questions, please feel free to contact us on line or via email form.

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